Frequently Asked Questions

I currently ship within the United States. If you’re outside the U.S. and interested in a piece, feel free to reach out and we’ll see what’s possible.
Shipping is calculated at checkout based on your order and location.
Orders usually ship within 5-7 business days. You’ll receive an email with tracking info as soon as it’s on the way.
Yes! If you’re in the Fort Collins area, send me a message before ordering and we can arrange pickup.

Yes — all functional ware (mugs, bowls, etc.) are crafted with food-safe clay and glazes.
Yes, however I recommend hand washing to keep your pieces looking their best.
While microwaving is safe, avoid sudden extreme temperature changes (like freezer —> microwave) to prevent thermal shock to your piece.

I do my best to package everything securely, but if something arrives damaged, email me with photos within 48 hours and I’ll make it right!
Because each piece is handmade and one of a kind, I don’t accept returns or exchanges unless an item arrives damaged.

Sometimes! I take on a limited number of customs depending on my schedule. If you’re interested, reach out here.